Terms & conditions

Terms of Use for Innove Couture

Official Website Transactions Only

All customers and stakeholders must make purchases exclusively through our official website to ensure compliance with the following terms and conditions.

Delivery and Transfer of Goods

  • Goods will be delivered according to the web order specifications.
  • STONEZA reserves the right to set the delivery date.
  • Delivery is considered complete once the goods reach the location specified by STONEZA.

Shipping and Liability

  • Buyers are responsible for all shipment-related costs.
  • Any loss or damage during transportation must be claimed with the carrier, and the buyer will bear those costs.
  • The buyer must place the order via the website and complete payment through the provided payment portal to initiate dispatch from our production site.

Packaging Standards

Goods will be packed following industry-standard protocols and shipped in standard crates only.

Transfer of Ownership

Ownership of goods remains with STONEZA until the buyer or their carrier takes physical possession of the shipment.

Product Representation

  • Sample images on the website are for illustration purposes only and may differ slightly in type, quality, and appearance from the delivered products.
  • Color, shading, and texture variations are inherent in natural stone and are not grounds for refunds, exchanges, or returns.

Pricing and Payment

  • Buyers must pay the price displayed on the website at the time of purchase.
  • Buyers are encouraged to inspect the goods by visiting our warehouse prior to order confirmation. Any inspection-related charges are the buyer’s responsibility.

Intellectual Property

All product and company names mentioned on our website may be trademarks of their respective owners.

Compliance with Laws

By using our website, you agree to indemnify, defend, and hold harmless STONEZA, including its partners, employees, and affiliates, from any loss, claim, liability, or expense (including reasonable attorney fees) arising from your violation of these terms or use of the website.

Indemnification Clause

You are responsible for ensuring that your use of the site complies with all applicable laws. Information you provide must be accurate and truthful to the best of your knowledge.

External Links Disclaimer

You are responsible for ensuring that your use of the site complies with all applicable laws. Information you provide must be accurate and truthful to the best of your knowledge.

Compliance with Laws

Our website may contain links to third-party websites for your reference and convenience. We do not control, endorse, or take responsibility for the content on those websites.

Modifications to Terms

 

STONEZA reserves the right to modify or terminate these terms and conditions at any time without prior notice.

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